Operations
Customer Support Representative
Provide professional customer support through email, chat and phone while documenting interactions accurately.
Apply for this roleWhat you'll do
- Handle customer enquiries through approved channels.
- Document customer interactions and troubleshooting steps.
- Follow client processes, security rules and escalation paths.
- Meet agreed quality and productivity standards.
What we're looking for
- Good written and spoken English.
- Customer-service mindset and reliable attendance.
- Prior experience with web hosting, email services, domain management, and DNS is required.
Recruitment reminder
Apply nowDo not submit confidential materials from a current or former employer. An application or interview is not a guarantee of employment or an instruction to resign.